Return and Refund Policy

We strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your order, please review our Return and Refund Policy below.

1. Eligibility for Returns

• Timeframe: Returns must be initiated within 7 days of receiving your order. Items returned after this period may not be accepted.
• Condition: Products must be unused, unworn, and in their original condition with all tags, labels, and packaging intact.
• Non-returnable Items: The following items are non-returnable and non-refundable:
  • Customized or personalized products
  • Products on sale or clearance items
  • Intimate or personal care items

2. How to Initiate a Return

• Contact Us: To start a return, please contact our customer service team at Tejasharishindia@gmail.com  to obtain a Return Authorization (RA) number and return instructions.
• Prepare the Return: Pack the item securely in its original packaging, including all tags, labels, and any accompanying accessories or documentation. Clearly write the RA number on the package.
• Shipping: Send the return package to the address provided in the return instructions. Please note that customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.
• If return is approved, you’ll be automatically credited on your original payment method within 10 business days

3. Refund Process

• Inspection: Once we receive the returned item, it will be inspected to ensure it meets the return criteria. If approved, we will process your refund.
• Refund Method: If refund is approved, you’ll be automatically credited on your original payment method within 10 business days.
• Partial Refunds: If the returned item does not meet our return criteria or is damaged, we may issue a partial refund or offer a store credit at our discretion.

4. Exchanges

• Policy: We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the replacement item.

5. Defective or Incorrect Items

• Defective Products: If you receive a defective or damaged item, please contact us immediately at [Email Address] or [Phone Number] to arrange for a return and replacement or refund. We may require photos of the defect or damage.
• Incorrect Items: If you receive an item that does not match what you ordered, please notify us within 7 days of receipt. We will arrange for the return of the incorrect item and send you the correct product at no additional cost.

6. Contact Us

If you have any questions or need assistance with returns or refunds, please contact us at:

Tejas Harish
Contact Email : Tejasharishindia@gmail.com
Contact no. : +916304251821